Legal
Terms of Use
The terms on which you may use this website. They govern the website itself — the services we provide are governed by a separate written agreement.
01Acceptance
This website is operated by Ribbet Interactive Pte. Ltd. (UEN 201007039N), a company incorporated in Singapore. By using it you accept these terms. If you do not accept them, please stop using the site.
02What this website is
It describes what we do and how we work, so that you can decide whether to talk to us. That is its whole purpose.
Nothing on it is professional, legal, financial or regulatory advice, and nothing on it should be treated as a recommendation about your own operation. Whether a workflow of the kind we describe suits your business depends on facts we do not know until we ask. That conversation is free — the website is not a substitute for it.
03Prices and descriptions
Prices shown are indicative and are not an offer. The rate on this site reflects typical pricing for a particular scope and outlet count. What you pay depends on the workflow, the number of outlets and the term, and becomes binding only in a written quotation we issue and you accept.
Third-party charges are separate. In particular, WhatsApp conversation charges are set and billed by Meta, are not ours to control, and are not included in any figure quoted on this site.
Descriptions of what our systems do reflect our platform's capabilities at the time of writing. Third-party platforms we build on change their own rules and limits, sometimes at short notice, and we may need to change accordingly.
04Our services are separate
These terms cover the website only. If you engage us, the work is governed by the quotation, statement of work or services agreement signed between us — which sets out scope, fees, payment terms, service levels, data handling and termination.
Where anything on this website conflicts with that signed agreement, the signed agreement prevails.
05Intellectual property
The content of this website — text, layout, design, graphics, and the Ribbet Interactive name and logo — belongs to us or is used with permission, and is protected by copyright and trade mark law.
You may read it, print it and share links to it for your own or your organisation's information. You may not republish it, sell it, or present it as your own, and you may not use our name or logo without our written permission.
06Third-party names
WhatsApp and Meta are trade marks of Meta Platforms, Inc. We refer to the WhatsApp Business Platform descriptively, because that is the platform our workflows are built on. We are not affiliated with, endorsed by, or acting on behalf of Meta, and nothing on this site should be read as suggesting otherwise. Other product and company names mentioned belong to their respective owners.
07Acceptable use
You agree not to:
- use the site unlawfully, or in a way that damages it or interferes with anyone else's use of it;
- attempt to gain unauthorised access to the site, its hosting, or any connected system;
- introduce malicious code, or probe, scan or test the site's security without our written permission;
- extract content systematically in order to build a competing or derivative service;
- use our contact channels to send unsolicited marketing.
If you believe you have found a security vulnerability, please tell us at hello@ribbet.asia. Reports made in good faith are welcome, and we would far rather hear from you than not.
08Links to other services
Some links on this site open a third-party service — WhatsApp, or your own email or phone application. We do not control those services and are not responsible for them or for their terms. Using them is between you and their operator.
09Availability
We make no promise that this website will be available uninterrupted or error-free. We may change, suspend or withdraw any part of it at any time without notice. Service levels for work we do for clients are a different matter, and are set out in the relevant agreement.
10Liability
We take reasonable care to keep the information on this site accurate and current, but we give no warranty that it is complete, accurate or up to date, and the site is provided on an "as is" basis.
To the fullest extent permitted by Singapore law, we are not liable for any loss or damage arising from your use of, or inability to use, this website or from reliance on anything in it — including indirect or consequential loss, and loss of profit, revenue, business or data.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.
11Privacy
How we handle personal data is set out in our Privacy Policy, which forms part of these terms. In short: this website sets no cookies, runs no analytics, and collects nothing until you choose to contact us.
12Governing law
These terms are governed by the laws of Singapore. You and we submit to the exclusive jurisdiction of the courts of Singapore in respect of any dispute arising out of them or out of your use of this website.
If any provision of these terms is found to be unenforceable, the rest remains in force.
13Changes
We may update these terms from time to time. The version on this page, with the effective date shown at the top, is the one that applies. Continuing to use the site after a change means you accept the revised terms.
14How to reach us
Ribbet Interactive Pte. Ltd. — UEN 201007039N, Singapore
Email hello@ribbet.asia
Or message us on WhatsApp